Emergency

Choose what is happening. You confirm before anything is sent.

Your number, so the desk can call you straight backYour name (if you can)

Getting your location… tap Allow if your phone asks.

Anything that helps find you (optional) — a flat number, “hiding in the bedroom”

Choose one, then confirm. Every alert carries your phone’s position — the exact point it is sent from — with anything you type above, and your home address if you rent through 4U.

Emergencies only

Staff are alerted by phone the moment you send it, and treat it as real.
Your name, your location and your home address go with it.
Every alert is kept on record.
Sending one when there is no emergency can lead to the number being blocked.

If somebody’s life is in danger, call 112 yourself as well. Our desk will call the emergency services for you, but your own call reaches them first.