Let your property through 4U
We verify the property, show tenants the whole cost up front, and collect the payment. Here is exactly what that costs you and what it does not include.
What we do
An officer visits your property, photographs it, and signs the inspection off with their own name. Once that is done it appears on the marketplace with the verification seal, and tenants can request viewings that we coordinate.
Every figure a tenant sees is calculated by us from the rent and fees you set. You do not negotiate the platform fee with them and they never see a different number from the one they pay.
What we do not do
4U does not guarantee your rent. We are not a party to your tenancy agreement, we do not underwrite your income, and if a tenant stops paying, that is a matter between you and them. We will show you the arrears in your dashboard and we will not pretend it is something we have insured.
We also do not value your property, act as your agent in negotiations, or manage it on your behalf unless you have signed a separate management mandate.
The caution fee
You choose, per property, whether 4U holds the caution fee or you do. If we hold it, it sits with us for the tenancy and we decide any claim against it — not you, and not the tenant. That is the point of a third party holding it.
A claim must be for damages and must come with photographs or documents. The caution fee is never used to cover unpaid rent, and there is no way to file such a claim: the system permits one kind and only one.
Changing a listing after it is live
Editing the title or description is immediate. Changing the rent, the caution fee, the legal fee, the number of rooms, or the photographs takes the listing off the marketplace until an officer has been back.
That is deliberate. A tenant who paid yesterday's advertised rent for today's property has been misled, and the seal would be describing a property that no longer exists.
Instalments
You may allow tenants to pay in two or three instalments. The first covers all fees, the caution fee and the legal fee in full plus the first portion of rent, so you are never out of pocket on the fees.
Enabling it requires you to accept a signed agreement, and only you can accept it — not a manager acting for you, whatever authority they hold. It is a commitment about your own cash flow.
Managed by 4U
For a yearly fee per property, 4U runs the tenancy for you. What is included:
- Rent collection — we collect rent from your tenants on your behalf
- Lease notices — issued and managed by our team
- Property inspections — scheduled and conducted by us
- Dispute mediation — we handle disagreements between you and your tenants
- Monthly rent and expense summary report
For portfolios above 40 properties, we'll work out custom pricing with you directly — reach out to discuss.
Tenant & lease administration
On a property we manage, the tenant deals with us. We collect the rent, issue and track the notices a tenancy needs, and mediate a disagreement between you and your tenant if one comes up. Every notice, reply and decision is kept on the record, under the name of whoever wrote it.
On a property you run yourself, this stays with you: 4U keeps the log and does not take sides.
Maintenance management
A tenant reports a repair to us with photographs. We look at it, tell you both what we found, and send you an itemised estimate. Nothing is spent until you approve it, and the work is billed separately — repairs are not part of the yearly fee.
The work is done by Home Services workers we have vetted, and the job is photographed before and after.
Property reporting
A monthly summary of the rent and the expenses on each property. Your dashboard also holds the full account — every payment in, every fee taken, every payout — for any period you choose, ready to print or export for your accountant.
For property managers
A landlord can appoint you to act for their property and says what you may do: list it, set the rent, set the payment terms, or receive the money. You cannot go beyond what they have given you, and they can withdraw it.
A company is verified before it manages: the CAC certificate, the office address, and the identity of the person who signs up. Once verified, you can invite your own staff by email and choose what each of them may do on your behalf — listings, rent and fees, tenancies, landlords, viewings. Payments, your bank account and your company's details stay with you, and everything a member of your team does is recorded in their name.